busy
1.Really sorry to keep you waiting. Two porters are still busy checking around. We’ll let you know as soon as we find it. Please don’t worry.
很抱歉让您久等。两名行李员还在四处寻找。一找到我们马上会通知您。请您不要担心!
2.I’m sorry he’s busy at the moment, but he’ll be free within 5 minutes.
抱歉,他现在正忙,不过他五分钟后就有空了。



