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1.③After 1 month of counseling,the 110 clients were revisited through tracking telephone to assess the satisfaction for helping by three grades: satisfactory,basically satisfactory and dissatisfactory according to the current status,changes of tone,acknowledgement or not,rang off carelessly or not and so on.
③在咨询结束的1个月后对110名求助者进行追踪电话回访,然后根据近况的了解以及语气的变化、是否致谢、是否收线草率等按满意、基本满意、不满意3个等级进行求助满意度评定。收藏指正
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